Category Archives: Food Service

Big Scheduling Software Sucks!

Have you ever lost a great employee? Why did that employee leave? Was it because of you? Chances are it probably was. Now before you go and start sending me nasty emails, I don’t necessarily mean you specifically, but your company or something your company has done. When you look at the top reasons why [...]

SkedX Converstaions: w/ CEO of HRPA Bill Greenhalgh [VIDEO & INFOGRAPHIC]

Hey SkedXers Recently, I had the opportunity to meet up with Bill Greenhalgh of the Human Resources Professionals Association. We had a great discussion on the future of the Canadian economy, and what it means for retailers. The discussion was based on a study completed jointly by the HRPA and Deloitte called CanadaWorks 2025 (you [...]

The Slingshot Differentiator: Customer Communities

Today, we will finish up the Community aspect of the Slingshot Differentiator with Customer Communities. The Customer Communities you will find, have a very similar core structure to that of the Employee Communities. Why is that? It is because when talking about communities, everyone involved needs to believe in what the organization is representing. In [...]

Students, Social Media and Small Business

It seems like everyday there is some new type of way to connect with your clients and get new ones. Twitter and Facebook are the most popular, but sites like Pinterest are quickly rising stars. All of these options often leave many small business owners confused and feeling like they cannot be wasting their time [...]

Slingshot Differentiator: Employee Communities

Today, we will continue our discussions of the Slingshot Differentiator and Community. We’ve already touched on Knowledge Based Business Communities and Knowledge Based Customer Communities. Next, we will talk about Employee Communities. To be upfront, this is one of my favorite parts of the entire Slingshot Differentiator. While all the parts are important, I feel [...]

Another Win for small business

We just found out of a great scheduling service for small service-based companies. Often times, we get business owners coming to us who want the great power of an online scheduling tool like SkedX, but made for service businesses. We usually help them find something suitable (we like to help people out, because we are [...]

Retail Engagement: The Generation Y factor

Generation Y, Gen Y or the Millennial generation, is the group of people born between the 1980s and the early 1990s. Like the generations before them, this group is dramatically changing the world around us. One of the places the Gen Ys are dramatically changing is the retail world, and not just as consumers. Gen [...]

Retail did it right in February! [INFOGRAPHIC]

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Three things Small business owners can learn from Kony 2012

By now, most anyone who is on the social web has either seen or heard of the Kony 2012 video on Youtube (if you haven’t, it’shere. ) This video was put out by a group called the Invisible Children, and with it, they hope to raise money to stop Joseph Kony. Now, regardless of how [...]

Slingshot Differentiator: Knowledge Based Customer Communities

Last week, we started our conversations about the importance of community in growing your business, and giving you that fighting chance against the big guys. Knowledge based business communities was the first part of community we covered. This week, we talk about customers, and making them part of your community. As you can already guess, [...]