Yesterday, I attended the Retail Council of Canada’s HR Conference. What a great day filled with great speakers and great Canadian retailers. I’ve been very fortunate to be able to interview a couple of these speakers, and will be sharing the interviews with you next week. In the mean time, I want to share with you some really great quotes from three Canadian retail Hall of Fame members.
John Stanton, Founder of Running Room
“Having Fun at work is the most important”
“It is no longer if you look after the pennies the dollars will look after themselves, it is now look after your culture and your culture will look after your pennies and dollars”
Stephen Bebis, Founder of Golf Town
“When all assets are the same, your people make the difference”
“You know that you have a good culture when it is consistent among every employee in every location”
“Employees need to feel that they matter, and what the company is doing matters”
Steve Matyas, President of Staples Canada
“Culture eats strategy for breakfast” (My personal favorite!)
“It is important to build a culture where innovation flourishes at every level”
“Encourage employees to fail and fail often”
Look forward to next week where we will share with you interviews and information from the conference.
